Policies & Disclosure Statements

Non-Discrimination Policy:

In accordance with Federal Law and the U.S. Department of Agriculture policy, this organization and/or its programs are prohibited from discriminating on the basis of race, color, national origin, sex, gender identity, age, disability, religion, reprisal, and where applicable, political beliefs, marital status, familial or parental status, and sexual orientation.

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 The U.S Department of Agriculture prohibits discrimination against its customers,  employees, and applicants for employment on the bases of race, color, national origin,  age, disability, sex, gender identity, religion, reprisal, and where applicable, political beliefs, marital status, familial or parental status, sexual orientation, or all or part of an individual's income is derived from any public assistance program, or protected genetic information in employment or in any program or activity conducted or funded by the Department. (Not all prohibited bases will apply to all programs and/or employment activities.)

 

If you wish to file a Civil Rights program complaint of discrimination, complete the  USDA Program Discrimination Complaint Form, found online at  http://www.ascr.usdagov/complaint filing cust.html, or at any USDA office, or call (866) 632-9992 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, by fax (202) 690-7442 or email at program.intake@usda.gov. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339; or (800) 845-6136 (Spanish).

 

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The South Texas Food Bank shares your concerns about privacy on the Internet. In order to better protect your privacy, The South Texas Food Bank has provided this notice explaining its online information practices and the choices you can make about the way your information is collected and used on the Site.

 

Website Privacy Policy

The South Texas Food Bank is committed to respecting the privacy of online visitors and pledges its best efforts to that end. In general, you can visit The South Texas Food Bank on the Web without telling us who you are or revealing anything about yourself.

Our Web server automatically recognizes each visitor's domain name, but does not automatically collect personally identifiable information. There are times, however, such as when you make a donation or register for our mailing list, that we will collect specific information. If you choose to provide personally identifiable data, you may receive future information from us--by mail or electronically --advising you of upcoming The South Texas Food Bank events, services, or volunteer and support opportunities. We do not "share," "rent," or "sell" any information collected on our website.

This privacy policy discloses the privacy practices for southtexasfoodbank.org website.

 

This privacy policy applies solely to information collected by this web site. It will notify you of the following:

  •   What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.

  •   What choices are available to you regarding the use of your data.

  • The security procedures in place to protect the misuse of your information.
  •   How you can correct any inaccuracies in the information.

 

Information Collection, Use, and Sharing   
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

 

Your Access to and Control Over Information   


You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  •  See what data we have about you, if any. 

  • Change/correct any data we have about you.

  • Have us delete any data we have about you.

  • Express any concern you have about our use of your data.

 

Security   


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

 

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

 

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Opt Out

You may choose not to receive such information and/or to allow The South Texas Food Bank to use your information in the manner described above by simply notifying The South Texas Food Bank Development Director Cindy Liendo at cliendo@southtexasfoodbank.org or at (956) 726-3120. Upon receipt and processing of an "opt out" request, The South Texas Food Bank will, within its commercially reasonable amount of time, remove your information from any future marketing communications.

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Ownership

All content and materials on the Site including, without limitation, text, graphics, logos, button icons, images, audio clips and software included in the Site and any services offered on the Site, are the property of The South Texas Food Bank, its sponsors or business affiliates, and/or their respective licensors, and are subject to U.S. and international Intellectual Property Rights laws. Except to the minimum extent otherwise expressly permitted under copyright law, no copying or exploitation of material from the Site is permitted except expressly in accordance with these Terms or with the express written permission of The South Texas Food Bank and any other applicable copyright owner. You acknowledge that you do not acquire any ownership rights by virtue of downloading copyrighted material from the Site. All rights not expressly granted hereunder are reserved to The South Texas Food Bank.

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Note to Parents

 Minors under the age of 18 should not be allowed to use our online donation module without direct parental consent and supervision.

 

Credit Card Information

The South Texas Food Bank has contracted the services of a banking partner to process credit card donations submitted online. Our banking partner's secured server encrypts your credit card information so that it may be safely transmitted over the Web. Your credit card information will not be released to any other party by The South Texas Food Bank or our banking partner.

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External Links

In order to provide a more comprehensive and useful site, this website contains links to other external websites; however, The South Texas Food Bank is not responsible for the privacy practices of those sites.

For additional questions or concerns about our Privacy, Security, & Disclosure Statement, please contact Angie Osterman at aosterman@southtexasfoodbank.org  or (956) 726-3120.

 

The South Texas Food Bank is a 501 (c) 3 non-profit organization.

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