2-1-1 Texas is an easy to dial phone number that provides information on health and human services available in the community. 2-1-1 Texas is a program sponsored by the Health and Human Service Commission in conjunction with 25 local independent Area Information Centers across the state.
2-1-1 is available in every county in the state of Texas. Locally, United Way of Laredo serves as the Area Information Center that provides information for the Jim Hogg, Webb and Zapata County areas. For our area, United Way of Laredo hosts the local line Monday through Friday 9 am to 6 pm. The United Way of Laredo hosts the line after hours, on weekends and holidays.
2-1-1 provides information such as where licensed child care services are available in the community, where children can participate in summer food programs, where the nearest run-away or domestic violence shelter is, where to turn for counseling services, etc.
During emergency or disaster situations, the 2-1-1 number can also assist you with where to go for emergency shelter, what evacuation routes to take, information as to what you should take with you when you are evacuating, etc.
Please note that 2-1-1 is not a number to call for life threatening emergency assistance. Please call 9-1-1 for emergencies.
For more information visit the 2-1-1 website at www.211texas.org/211